Privacy Policy for Creoteric Property Management 

Effective Date: February 1, 2025

At Creoteric Property Management ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, interact with our services, or engage with us as a tenant, property owner, or prospective customer.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.

  • Payment Information: Credit card details, billing information, and transaction history.

  • Property Information: Information regarding properties you own or rent, such as address, rental terms, maintenance requests, and lease agreements.

  • Tenant Information: Emergency contact details, rental history, and background checks (if applicable).

  • Log Data and Cookies: Information collected automatically through cookies or similar technologies when you interact with our website (e.g., IP address, browser type, device information, and usage patterns).

2. How We Use Your Information

We use your personal information for the following purposes:

  • To Provide Property Management Services: Including leasing, maintenance, accounting, and communication regarding your tenancy or property ownership.

  • To Process Payments: For rent, deposits, maintenance fees, and other transactions.

  • To Communicate with You: Regarding your lease, maintenance requests, property updates, or other important notifications.

  • To Improve Our Services: To analyze and enhance the functionality of our website and improve user experience.

  • For Legal and Regulatory Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Protect Your Information

We take reasonable steps to safeguard the personal information we collect. This includes:

  • Encryption: We use encryption technology to protect sensitive data (e.g., payment information) during transmission.

  • Access Control: Only authorized personnel have access to your information, and we implement security measures to prevent unauthorized access or disclosure.

  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors who assist us in providing services, such as maintenance companies, payment processors, or contractors.

  • With Legal Authorities: If required by law or to protect our rights or the rights of others, we may disclose your personal information to government authorities or law enforcement agencies.

  • In the Event of a Business Transfer: If our company is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve the user experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our website.

6. Your Rights

You have the following rights with respect to your personal information:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You have the right to request that we correct any inaccurate or incomplete information.

  • Deletion: You have the right to request the deletion of your personal information, subject to certain legal exceptions.

  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in any email we send or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites, and we encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Creoteric Property Management
P: 757-906-5066
2037 Laskin Rd
Virginia Beach, VA 23454